Need some more info? Start a chat and receive an email response within 24-48 business day hours

For assistance with further questions, inquiries, pricing, comments, or recommendations - contact us here

Want to speak with one of our experts directly? Give us a call! 

Our office(s) are open Monday-Friday, 
From 10am to 5pm EST

Learn more- View other articles 

Take me to Home Page for Offers 

BACK TO HOME PAGE 

View all Articles (Disclaimers, Return/Exchange Polices and More)

Learn How to Get Started! FAQ's, Policies and Disclaimers

<p>CLICK HERE TO -&gt;&#xA0;&#xA0;<a href="https://brandurname.com/pages/contact" rel="noopener noreferrer" target="_blank"><strong><u>CONTACT US </u></strong></a></p><script type="text/javascript"> var ifr = document.getElementById("JotFormIFrame-222828607454057"); if (ifr) { var src = ifr.src; var iframeParams = []; if (window.location.href && window.location.href.indexOf("?") > -1) { iframeParams = iframeParams.concat(window.location.href.substr(window.location.href.indexOf("?") + 1).split('&')); } if (src && src.indexOf("?") > -1) { iframeParams = iframeParams.concat(src.substr(src.indexOf("?") + 1).split("&")); src = src.substr(0, src.indexOf("?")) } iframeParams.push("isIframeEmbed=1"); ifr.src = src + "?" + iframeParams.join('&'); } window.handleIFrameMessage = function(e) { if (typeof e.data === 'object') { return; } var args = e.data.split(":"); if (args.length > 2) { iframe = document.getElementById("JotFormIFrame-" + args[(args.length - 1)]); } else { iframe = document.getElementById("JotFormIFrame"); } if (!iframe) { return; } switch (args[0]) { case "scrollIntoView": iframe.scrollIntoView(); break; case "setHeight": iframe.style.height = args[1] + "px"; break; case "collapseErrorPage": if (iframe.clientHeight > window.innerHeight) { iframe.style.height = window.innerHeight + "px"; } break; case "reloadPage": window.location.reload(); break; case "loadScript": if( !window.isPermitted(e.origin, ['jotform.com', 'jotform.pro']) ) { break; } var src = args[1]; if (args.length > 3) { src = args[1] + ':' + args[2]; } var script = document.createElement('script'); script.src = src; script.type = 'text/javascript'; document.body.appendChild(script); break; case "exitFullscreen": if (window.document.exitFullscreen) window.document.exitFullscreen(); else if (window.document.mozCancelFullScreen) window.document.mozCancelFullScreen(); else if (window.document.mozCancelFullscreen) window.document.mozCancelFullScreen(); else if (window.document.webkitExitFullscreen) window.document.webkitExitFullscreen(); else if (window.document.msExitFullscreen) window.document.msExitFullscreen(); break; } var isJotForm = (e.origin.indexOf("jotform") > -1) ? true : false; if(isJotForm && "contentWindow" in iframe && "postMessage" in iframe.contentWindow) { var urls = {"docurl":encodeURIComponent(document.URL),"referrer":encodeURIComponent(document.referrer)}; iframe.contentWindow.postMessage(JSON.stringify({"type":"urls","value":urls}), "*"); } }; window.isPermitted = function(originUrl, whitelisted_domains) { var url = document.createElement('a'); url.href = originUrl; var hostname = url.hostname; var result = false; if( typeof hostname !== 'undefined' ) { whitelisted_domains.forEach(function(element) { if( hostname.slice((-1 * element.length - 1)) === '.'.concat(element) || hostname === element ) { result = true; } }); return result; } }; if (window.addEventListener) { window.addEventListener("message", handleIFrameMessage, false); } else if (window.attachEvent) { window.attachEvent("onmessage", handleIFrameMessage); } </script><p><br></p>

CONTACT US

For Traditional Embroidery Packages

For Traditional Screen Print Packages

For Custom Manufactured, Cut & Sew Packages

Shipping Times

HOW IT WORKS VIDEO

Does my order get a mock up? / Where's My orders Mock up?

Can I get photo/video content of my order while in production?

Order Processes / How it works / Lead times

Broad Scope For Traditional Orders / Projects

For Screen Print Projects - Specifically

For Embroidery Projects - Specifically

Pricing Questions

REFUND/EXCHANGE POLICIES- FULL DISCLAIMER

Sample Order Refunds

DTG Order Refunds

Screen Print Order Refunds

Embroidery Order Refunds

Embossed, 3D embroidery, Reflective Print-  order Refund

Exchange/ Remake

Early Cancelations

Existing Order Handling, contact attempt disclaimer

Refund/Exchange Policies

Recommended Format For Logo Submission

Delivery Carriers/When Receiving

Brand Substitutions

Print Sizes Used

DTG capabilities and limitations (including print size)

Standard print size for Screen print / limitations

Inside PRINTED tags info and options

Rules to live by with Puff Print

Logo placements (what we follow)

Best Assurances For Stitch Quality Outcomes

Stitch size guide (what's normally followed)

10k Stitch Count max, What does this mean?

Want Specfic Thread colors?

Product Sizings

Things to know regarding Fabric colors, pattern styles etc.

Upgrades and how they work

What's A Mock up? (Mock up questions)

Custom Order Lead Times (CUT & SEW / MADE from scratch)

TRADITIONAL order lead times (orders that are not made from scratch)

Things You Should Know (Disclaimers)

PRIVACY POLICY / DISCLAIMER

Privacy Disclaimer

CONTACT USUpdated 2 years ago