For Traditional Embroidery PackagesUpdated 3 years ago
- Once your order is completed and shipped, you will receive tracking information. Please advise at times tracking may take up to 24-48 business hours to reflect actions.
- Please advise, once mock ups are approved, our digitizers will create the files needed to stitch your order. If the total amount stitches exceed the amount listed within the package offer, you will be contacted regarding the remaining balance due towards the exceeding amount.
- Please advise, all orders are unique in their own way. Meaning, circumstances can change based on existing circumstances. With that being said, although our average lead-times reflected are most commonly followed, these times are liable to change based on communication delays, order changes or revisions, back order / supply chain issues, and/or deliver carrier delays. If for any reason, you have not yet received tracking on the estimated shipping date listed on your order form - contact our Chatbox and type in "Order status" - to submit an order update request. Our team will get more information regarding the order.