Sample Order RefundsUpdated 2 years ago

CUSTOM SAMPLE ORDER REFUNDS 

TOWARDS ANY DTG FULL COLOR SAMPLES AND ANY ONE PIECE BLANK, OR EMBROIDERED SAMPLES

REFUNDS ON ANY SAMPLE ORDERS ARE NOT PERMITTED. SAMPLES ARE DELIVERED EXACTLY AS SPECIFIED IN THEIR DESCRIPTIONS. IF YOU HAVE CHANGES IN MIND THAT YOU WOULD LIKE MADE, BASED ON THE SAMPLE RECEIVED,  FOR A POSSIBLE PACKAGE ORDER. PLEASE SUBMIT A QUOTE REQUEST AND INCLUDE YOUR PREVIOUS ORDER NUMBER, SPECIFYING THE CHANGES YOU HAVE IN MIND FOR POSSIBILITIES AND QUOTES.  

PRE- MADE SAMPLES REFUNDS: 

1. THERE ARE NO REFUNDS PERMITTED FOR ANY PRE-MADE CUSTOM SAMPLE PURCHASE, AS THEY ARE OFFERED EXACTLY AS SPECIFIED IN THE PRODUCT DESCRIPTION. 

ANY PRE MADE SAMPLES OFFERED, ARE OFFERED AND SOLD FOR THE SOLE PURPOSE OF TESTING QUALITY OF FABRICS AND THE STANDARD SIZE CHARTS USED FOR A POSSIBLE PACKAGE ORDER ASSOCIATED TO THE SAMPLE TYPE. 

THESE SAMPLES ARE PURLEY REFERENCES OFFERED TO CUSTOMERS TO VERIFY IF THEY HAVE THEY'RE OWN CHANGES IN MIND TOWARDS A FUTURE ORDER PLACED WITH THE PRODUCT TYPE OR SIMILAR PRODUCT.  IF YOU HAVE CHANGES IN MIND THAT YOU WOULD LIKE MADE, BASED ON THE SAMPLE RECEIVED,  FOR A POSSIBLE PACKAGE ORDER. PLEASE SUBMIT A QUOTE REQUEST AND INCLUDE YOUR PREVIOUS ORDER NUMBER, SPECIFYING THE CHANGES YOU HAVE IN MIND FOR POSSIBILITIES AND QUOTES.  

If you feel that the concern with your received order does not fall into the categories identified and/or any additional information listed within our existing FULL disclaimer article, you can proceed with taking the steps followed on how we handle concerns on received orders by emailing our customer service department at the email below with details of your concerns. Be sure to include the full name associated with the order, along with your invoice number. 

Email: [email protected]