Screen Print Order RefundsUpdated 2 years ago

REFUNDS ON STANDARD SCREEN PRINT ORDERS

IN ACCORDANCE TO THE STANDARD POLICIES ABOVE, REFUNDS/EXCHANGES ARE NOT PROVIDED NOR PERMITTED ON ANY SCREEN PRINT ORDERS INVOLVING CONCERNS WITH; 

1.  PRINT SIZE

2.  PRINT COLOR, 

3. AND/OR PRINT QUALITY IF ALL OF THE SPECIFICATIONS LISTED ON THE ORDER FORM AND MOCK UPS APPROVED BY THE CUSTOMER WERE FOLLOWED FOR THE ORDER. 

Image quality is VERY important for ANY order. For vectorization/ transparency options, feel free to contact our art department for quotes prior to placing your order at email: [email protected]

You can also always contact this email for questions on whether or not your file would be best suitable for the package in mind AS IS or if vectorization/changes are recommended

FOR SPECIAL PRINT STYLES; WE HIGHLY RECOMMEND THAT YOU REVIEW OUR STANDARD PROCEDURES FOLLOWED, INCLUDING, THE RECOMMENDATIONS PROVIDED FOR SPECIAL STYLE PRINTS. 

SUCH AS; PUFF PRINT, REFLECTIVE PRINT AND GLITTER PRINT. IF FOR ANY REASON THE LOGO PROVIDED DOES NOT FIT WITHIN THE RECOMMENDATIONS PROVIDED, WE ARE NOT LIABLE FOR ANY CONCERNS REGARDING THE QUALITY OF THE PRINT COMPLETED. THESE SPECIFICATIONS/RECOMMENDATIONS ARE LISTED ON OUR FAQ AND MOST TIMES ALSO LISTED IN THE PACKAGE DESCRIPTION.

If you feel that the concern with your received order does not fall into the categories identified and/or any additional information listed within our existing FULL disclaimer article, you can proceed with taking the steps followed on how we handle concerns on received orders by emailing our customer service department at the email below with details of your concerns. Be sure to include the full name associated with the order, along with your invoice number. 

Email: [email protected]