Upgrades and how they workUpdated 3 years ago

UPGRADES/ ADDITIONS

If the customer places an order and is requesting additions/ changes/ details which ARE NOT OFFERED within the actual package purchase, they are liable to the possible actions. 

1. IF the request made by the customer is something that is possible for the order placed AND approved by management, they will be changed the upgrade cost necessary for the addition/ change 

OR 

2. IF the request made by the customer IS NOT something that is possible for the order placed, they will be required to either continue with the order as advertised in the package description/ customization options available during checkout OR be issued a credit towards the cost of the order.

UPGRADES WHICH ARE OFFERED ON THE SITE/ BUT BILLED SEPARATELY

FOR ORDERS WITH ADDITIONAL UPGRADE OPTIONS THAT ARE NOT CHARGED DURING THE INITAL ORDER CHECK OUT, AND SPECIFIED TO INVOICED SEPARATELY ARE EXPECTED TO BE PAID PRIOR TO THE FURTHER PROCESSING AND/OR PRODUCTION OF THE ORDER.  

IF THE UPGRADE SELECTED IS NOT PAID AND MULTIPLE ATTEMPTS HAVE BEEN MADE IN REAGRDS TO RECVEING PAYMENT, THE ORDER WILL BE PLACED ON HOLD UNTIL PAYMENT IS MADE OR THE CUSTOMER SPECIFIES THEY WISH TO PROCEED WITHOUT THE UPGRADE INCLUDED.

WE are not liable for assumptions made by customers regarding additions/ options not listed under the package purchased. To avoid disappointments OR possible additional charges, we recommend submitting a quote request listing your added details for a specific quote/ possibilities available for the order in question. 

NO refunds are rendered to customers who fail to review the detailed descriptions of the packages listed. ONLY CREDITS are provided as form of reimbursements.