Recommend format for attaching on orders submitted

RECOMMENDED LOGO FORMAT TO BE SUBMITTED FOR ALL ORDERS&quot;I KNOW THIS MAY BE A BIT OF A SHOCK... BUT...IF YOU SUBMIT A SCREEN SHOT OF A LOGO.....CHANCES ARE.... IT&apos;S NOT GOING TO LOOKLIKE A PERFECT PRINT/ STITCH WHEN PLACED ON A SHIRT OR HOODIE.&#xA0;IF YOU NEED SOME VECTORIZING OR LOGO CREATION HELP... PLEASE.. JUUSSST ASKKKKK.WE BELIEVE IN&#xA0;MIRACLES, BUT&#xA0;WE ALSO BELIEVE IN DOING THINGS THE RIGHT WAY&#xA0;TO GET THE RIGHT OUTCOME. &#xA0;&quot;&#xA0; <p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">- LOGOS MUST BE SUBMITTED IN RECOMMENDED &#xA0;300DPI FORMAT FOR BEST PRINT QUALITY AND/OR STITCH QUALITY: we are not liable for print/ stitch quality if the logo submitted was &#xA0;other than the recommended formatYou can always reach out to art department at&#xA0;<a href="mailto:Artwork@brandurname.com">Artwork@brandurname.com</a>&#xA0;to get a quote on vectorization, logo creation, logo recreation, etc.- we&#xA0;promise&#xA0;it is NOT a waste of money taking the extra step to get your logo&#xA0;vectorized. You will keep the vector file forever and your logo can be placed literally EVERY WHERE ON ANYTHING and it will always look CRYSTAL CLEAR&#xA0;<p id="isPasted" style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; text-align: center;">We are NOT liable for any issues concerning the following listed above &#xA0;&#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; text-align: center;">ALL orders are completed using the our standard procedures UNLESS special requests have been provided by the customer, approved by production management AND listed on their approved order form details &#xA0;and mock ups.&#xA0;

Recommended Format For Logo Submission

For any instances of lost, damaged, stolen, or missing pieces from the order received.

<p id="isPasted" style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; text-align: center;">&#xA0;RECEIVING:<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; text-align: center;">&quot;WE OBVIOUSLY WANT YOU TO GET YOUR PACKAGE JUST AS MUCH YOU DO, AFTER ALL WE DID SPEND THE TIME&#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; text-align: center;">MAKING IT SPECIFICALLY FOR YOU..&quot;&#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">Brand UR Name is not responsible for any lost, stolen, delivered to wrong address, or damaged shipments by shipping carriers.&#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">The shipping address provided by the customer at time of purchase will be &#xA0;the address the order will be shipped to unless it has been changed AND confirmed to have been changed PRIOR to the orders shipping. We are not responsible if the address listed by the customer is incorrect.We are not liable for any lost, stolen, or damaged delivery instances. We highly recommend you select a shipping option which includes the highest form of delivery assurance and take the best appropriate actions within your control to ensure your package delivery.&#xA0;(Signature approvals, insurance, providing an address you feel confident in receiving packages to, also tracking your order&#xA0;thoroughly&#xA0;once&#xA0;tracking&#xA0;information is sent) Trust me, we want you to&#xA0;receive&#xA0;your order as much as you do.&#xA0;We are NOT liable for any shipping/&#xA0;delivery&#xA0;errors caused by&#xA0;delivery&#xA0;carriers.&#xA0; IF YOU DESIRE TO GET YOUR ORDER SHIPPED, INCLUDING FULL COST COVERAGE - EITHER SELECT THIS OPTION DURING CHECK OUT OR REQUEST THIS IN THE ADDITIONAL NOTES SECTION WHEN PLACING YOUR ORDER, AND PRIOR TO SHIPPING YOUR ORDER, WE WILL NOTIFY YOU ON WHETHER OR NOT THER ARE ADDITIONAL COSTS FOR THIS OPTION AS PRICES DO VARY BASED ON WEIGHT OF ORDER.&#xA0;ALL CUSTOM PACKAGES-&#xA0;are also shipped from our facility using the added precautionary requirement of a signature approval&#xA0;from the customer upon delivery of the order. These orders are also&#xA0;FULLY INSURED TOWARDS THE INITIAL COST OF THE PACKAGE PURCHASED. This&#xA0;DOES NOT include upgrade costs that may have been added to the order or th cost of the order shipping.&#xA0;We are NOT liable for any shipping/&#xA0;delivery&#xA0;errors caused by&#xA0;delivery&#xA0;carriers. Nor are we liable for the compensation of the order if the FREE insurance coverage we include with the orders&#xA0;delivery&#xA0;is&#xA0;over the cost of the insurance coverage added.&#xA0; ALL packages shipped from our facility are inspected, and counted on 3 separate occasions prior to shipping. We do the very best at ensuring each order is fulfilled as stated from customer. &#xA0;If claims provided by the customer do not match the inspection notes in our system, per policy, we are not responsible for the casualties. We recommend that you file a claim with&#xA0;delivery&#xA0;carriers on items that may be missing from the order&#xA0;received&#xA0;to be compensated on the&#xA0;pieces if the box/bag&#xA0;received&#xA0;was&#xA0;damaged, or showed&#xA0;discrepancies&#xA0;upon&#xA0;delivery.&#xA0;

Delivery Carriers/When Receiving

Substitutions for out of stock possibilities

<p data-mce-style="text-align: center;" id="isPasted" style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; text-align: center;">SUBSTITUTIONS FOR ANY&#xA0;STANDARD ORDER, INCLUDING EMBROIDERY, SCREEN PRINT OR DTG PRINTED CUSTOMIZATIONS<p data-mce-style="text-align: center;" style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; text-align: center;">&quot;SOMETIMES WE HAVE TO IMPROVISE TO KEEP YOU SATISFIED..&quot;&#xA0;<p data-mce-style="text-align: center;" style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; text-align: center;">(READ BELOW)<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">1. SUBSTITUTIONS ON EXISTING ORDERS: IF THE GARMENT COLOR AND/OR SIZE &#xA0;REQUESTED TOWARDS THE ORDER IS OUT OF STOCK, WE WILL REPLACE THE GARMENT WITH THE MOST COMPATIBLE GARMENT BRAND/COLOR IN STOCK, IN ACCORDANCE TO THE ORDERS SPECIFICS. &#xA0;(THIS MAY MEAN THERE MAY BE SLIGHT COLOR VARIATIONS AND COMPOSITIONS TO THE SUBSTITUTED PRODUCTS)<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">IF YOU DO NOT WISH FOR YOUR ORDER TO BE COMPLETED WITH ANY POSSIBILITY OF SUBSTITUTIONS AND ONLY USING THE SPECIFIC BRAND LISTED/SPECIFIED -YOU ARE REQUIRED TO ADD IN THIS DETAIL IN THE ADDITIONAL NOTES SECTION, FOUND AT VERY BOTTOM, WHEN PLACING THE ORDER.&#xA0;FOR EXAMPLE:&#xA0; &#x201C;NO SUBSTITUTIONS-CALL ME FOR ALTERNATIVE OPTIONS AVAILABLE&#x201D; &#xA0;ALSO BE SURE THIS DETAIL IS LISED ON YOUR ORDER FORM WHEN YOU RECEIVE YOUR MOCK UP FOR APPROVAL AND ORDER DETAILS REVIEWAL.&#xA0;DUE TO COVID, ALL PARTNERED WHOLE SALERS USED FOR IN HOUSE STOCK VARY ON A DAY TO DAY WITH VERY LITTLE CERTAINTY ON EXACT RESTOCK DATES. TO AVOID DELAYED ORDER SHIPMENTS THIS PROTOCOL IS FOLLOWED. WE DO OUR BEST IN PROVIDING&#xA0;SUBSTITUTIONS&#xA0;THAT ARE EITHER HOLD THE SAME EXACT FABRIC COMPOSITION OR HIGHER QUALITY. ITEMS ARE NEVER&#xA0;SUBSTITUTED&#xA0;USING LOWER BRANDED/ ZERO COMPARISON. ALONG SIDE&#xA0;CLOSEST&#xA0;COMPARABLE SIZE IN STOCK- SPECIFICALLY SIZES ABOVE XL.&#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">HOWEVER, IF THE COLOR AND/OR SIZE REQUESTED FOR THE ORDER HAS MORE THAN HALF OF THE ORDERS INITAL GARMENT SIZES AND/OR COLORS OUT OF STOCK - THE CUSTOMER WILL BE CALLED FOR ALTERNATIVE OPTIONS<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">&#xA0;

Brand Substitutions

Info on standard print sizes followed for any order type

- PRINT SIZE&#xA0;FOR ANY ORDER TYPE-<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">&#xA0;All print sizes are standard to the location placed on the garments&#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">- Can Range from 2&quot; - 5&quot; for left or right chest + left or right hip- based on logos specifics<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">- Can range from 6&quot;- 10&quot; for center chest or center crotch area.-&#xA0;based on logos specificsThe customer&#xA0;MUST provide exact measurements for print sizes if a specific size is desired AND MUST BE DOCUMENTED IN THE ORDERS WRITEN DETAILS AND MOCK UP, PRIOR TO APPROVING. &#xA0;Depending on the request and if it approved by&#xA0;management, this&#xA0;may result in additional charges. IF the following is not provided, nor listed on the order form approved,&#xA0;we will use our standard print/ stitch size in accordance to the logo&apos;s placement or order type. &#xA0;PRO TIP: if your vision is to have a logo FULLY going across (from leg to leg-&#xA0;center&#xA0;crotch logo placement) or of larger than normal size, we recommend you upgrade your package for full sublimation customization. This allows the logo to be as large as desired, because the logo will be dyed into the fabric prior to garments being sewn together. Any logo being PRINTED in the center crotch area is limited to the max print size of 7-10 inches wide. (no matter the size of garment) - feel free to call and ask how to upgrade to full sublimation!&#xA0;We are NOT liable for concerns&#xA0;regarding&#xA0;print size, on any orders placed if the following actions were not made by the customer.&#xA0;<p id="isPasted" style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; text-align: center;">-FOR ANY ORDERS OF DTG / SCREEN PRINTING -<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; text-align: center;"> <p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; text-align: center;"> - STANDARD SIZES USED FOR PRINTS -<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">- ALL PRINTS ARE COMPLETED USING THE STANDARD PRINT SIZE / OR ADJUSTED SIZE NECESSARY BASED ON THE METRICS OF THE LOGO PROVIDED. UNLESS STATED ON THE ORDER FORM/ MOCK UP APPROVED, &#xA0;AND/OR APPROVED OTHERWISE.<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">-ALL SHIRTS, REGARDLESS OF SHIRT SIZE, ARE PRINTED USING THE SAME SIZE PRINT (SMALL-4XL)We can&apos;t change the sizes of the pallets, nor can we control an automated machine to&#xA0;distinguish&#xA0;different size prints for&#xA0;different&#xA0;shirt sizes.&#xA0;It&apos;s not like we can be like &quot;Hey print machine! When you see an XL t-shirt.. print the logo bigger.. thanks!&quot; &#xA0;- once they invent a machine that can do this, don&apos;t worry, we&apos;ll be all over it. JUST FOR YOU.&#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">SPECIFIC PRINT SIZE REQUESTS- PRINT SIZES LARGER THAN THE STANDARD 10&quot; WIDE WILL REQUIRE ADDITIONAL CHARGES IF APPROVED BY PRODUCTION MANAGEMENTSame goes for Left chest, right Chest, upper back ETC. ALWAYS READ THE TOP OF YOUR MOCK UPS. The size we are going to print your logo will always be there. IF YOU WANT TO CHANGE it, you must provide the exact size measurements, and state this BEFORE APPROVING YOUR MOCK UP. IF ITS APPROVED BY MANAGEMENT, &#xA0;you must be sure these specific measurements are documented on your order forms written details AND ON YOUR MOCK UP prior to approving.&#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; text-align: center;">We are NOT liable for any issues concerning the following listed above &#xA0;&#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; text-align: center;">ALL orders are completed using the our standard procedures UNLESS special requests have been provided by the customer, approved by production management AND listed on their approved order form details &#xA0;and mock ups.&#xA0;

Print Sizes Used

DTG standard print sizes followed,  capabilities and limitations

-DTG PRINT SIZE LIMITATIONS-&#xA0;PALLET SIZE:&#xA0;Our DTG machine has a standard size pallet, that can print no larger than 11&quot; inches wide/ 11 inches high. NOW KEEP IN MIND, this measurement CAN change depending on your logos metrics. The standard print size used for DTG orders for center chest is between 6-8 inches wide. For left/right chest its from 3.5-5 inches wide.&#xA0;PRINT SIZE / PLACEMENT LIMITATIONS-&#xA0;&#xA0;We are only going to except requests for MAX print size if the metrics of the logo is capable. ALSO if the placement correlates. DTG computer printers DO NOT print over seems, so no print can be too close to the bottom hems of the garments, cuffs, collars etc. &#xA0;If you have a logo that&apos;s, Lets say, a Tall tree and you want it on the center chest 11inches high and wide. We are not going to make a tree 14 inches wide. That is going to distort your logos appearance if it&apos;s stretched that wide.&#xA0;So we are always going to print your logo using the best logical print size that is in accordance to your logos metrics. THIS Changes also in accordance to the print location.&#xA0;FOR MAX PRINT OPTIONS&#xA0;- With that being said, we only accept specific&#xA0;requests&#xA0;regarding DTG print sizes IF THE PRODUCTION MANAGER CONFIRMS ITS POSSIBLE &amp; 2 ONCE A PAYMENT IS MADE TOWARDS THE COST OF THE MAX PRINT OPTION. Even after all is confirmed, you must make sure this detail is documented and PRESENT within your orders written details AND MOCK UP.&#xA0;FOR LARGER PRINT OPTIONS, and SPECIFIC FULL COLOR PRINT LOCATIONS, SUBMIT A QUOTE REQUEST ON OUR WEBSITE FOR FULL SUBLIMATION.&#xA0; <p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; text-align: center;">We are NOT liable for any issues concerning the following listed above &#xA0;&#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; text-align: center;">ALL orders are completed using the our standard procedures UNLESS special requests have been provided by the customer, approved by production management AND listed on their approved order form details &#xA0;and mock ups.&#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">

DTG capabilities and limitations (including print size)

Standard print size for Screen print / limitations

-SCREEN PRINT STANDARD PRINT SIZES + LIMITATIONS-&#xA0;PALLET SIZE:&#xA0;Our Screen print machine hols pallets that print up to 12inches wide. The standard print size used for Screen print orders for center chest is between 6-8 inches wide. For left/right chest its from 3.5-5 inches wide.&#xA0;PRINT SIZE / PLACEMENT LIMITATIONS-&#xA0;&#xA0;We are only going to except requests for MAX print size if the metrics of the logo is capable. ALSO if the placement correlates. SCREEN PRINT MACHINES DO NOT print over seems, pockets, cuffs, collars, etc.&#xA0;FOR&#xA0;SPECFIC PRINT&#xA0;SIZE OPTIONS&#xA0;-&#xA0;. ALWAYS review your mock up provided to be aware of the print size that will be used for your&#xA0;order. It will always be listed at the top. IF YOU WANT TO CHANGE THE PRINT SIZE, YOU MUST PROVIDE THE SPECIFIC MEASUREMENTS, IF its approved by management and there are no additional costs associated with the change, we can accommodate this. &amp;&#xA0;EVEN AFTER ALL IS CONFIRMED, YOU MUST MAKE SURE THIS DETAIL IS DOCUMENTED AND PRESENT WITHIN YOUR ORDERS WRITTEN DETAILS AND MOCK UP.&#xA0; FOR LARGER PRINT OPTIONS, and SPECIFIC FULL COLOR PRINT LOCATIONS, SUBMIT A QUOTE REQUEST ON OUR WEBSITE FOR FULL SUBLIMATION POSSIBILITIES.&#xA0; <p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; text-align: center;">We are NOT liable for any issues concerning the following listed above &#xA0;&#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; text-align: center;">ALL orders are completed using the our standard procedures UNLESS special requests have been provided by the customer, approved by production management AND listed on their approved order form details &#xA0;and mock ups.&#xA0;

-INSIDE PRINTED TAGS INFO-UPGRADE OPTIONS:&#xA0;We offer inside printed tag upgrade options on orders of 50 shirts order more. These upgrades can purchased right on the website Or requested. If the package purchased fits within the our standard for this upgrade, we will send you an invoice for the upgrade and add this to your order form.&#xA0;(cost is $2.50 per shirt)HOW PRINTED TAGS ARE COMPLETED:&#xA0;ALL PRINTED TAGS ARE PRINTED IN ONE COLOR- USING THE STANDARD INK COLOR WE USED FOR ALL ORDERS NO MATTER THE SHIRT COLOR/ LOGO COLOR BEING USED ETC. - THE COLOR IS LIGHT GREY/WHITE. SO THAT IS VISIBLE ON ANY SHIRT COLOR.&#xA0;NOW.. if you order WHITE shirts and want INSIDE printed tags, that are going to be VISIBLE, you may see the tag print&#xA0;shadow on the back of the shirt. If you want to avoid this&#xA0;possibility..&#xA0;don&apos;t&#xA0;order white shirts. Or&#xA0;don&apos;t&#xA0;request inside tags on white shirts.&#xA0;We are NOT liable for any issues concerning the following listed above &#xA0;

Inside PRINTED tags info and options

- PUFF PRINT DISCLAIMER- HOW PUFF PRINT PUFFS-&#xA0;The puff print effect actually happens&#xA0;during&#xA0;the drying process of the garment. So when actual printing happens the ink looks just like regular, flat screen print ink. One the garment is put into the dryer is when the PUFF begins to FLUFF.&#xA0;Knowing this.. what do you think would happen once your garment is put in the dryer and the fluff stuff starts happening.. if your logo has a bunch of small, skinny details close together?&#xA0;&quot;Uhhh, it&apos;s&#xA0;probably going to blob together and look like a blob, or just look really tacky and uneven&quot;YES! EXACTLY WHAT WE&apos;RE TRYING TO SAY MAN!&#xA0; <p id="isPasted" style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">-ORDERS THAT CONTAIN PUFF INK ARE NOT SUITABLE FOR LOGOS WHICH CONTAIN COMPLEX DETAILS, SMALL/SKINNY LINES OR TEXT OR MULTI COLORS. &#xA0;IF THE LOGO SUBMITTED CONTAINS THIS, THOSE DETAILS WILL BE FILLED WITH INK.<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">FOR BEST REFERENCE WE RECOMMEND SOLID, BOLD, &#xA0;SIMPLE TEXT LOGOS WITH SPACED OUT DETAILS.<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; text-align: center;">IF YOUR NOT SURE IF YOUR LOGO CAN PULL IT OFF.. CALL/EMAIL/ OR ASK US BEFORE HAND. STAY ON THE SAFE AND SMART SIDE, ALWAYS. <p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;"> <p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; text-align: center;">We are NOT liable for any issues concerning the quality of puff print effects if the logo provided consists of one of following details listed above &#xA0;&#xA0;

Rules to live by with Puff Print

Disclaimer regarding exact logo placement specifications on orders

<p id="isPasted" style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; text-align: center;">- LOGO PLACEMENTS/ EXACT LOGO PLACEMENT REQUESTS- &#xA0;Logo placements are completed to the standard measurements of each location (left hip, right hip, left chest, right chest, Center chest, etc) - The customer must provide exact measurements in accordance to their logos placement if a specific location is desired. IF THIS REQUEST IS APPROVED by management, THIS DETAIL MUST BE DOCUMENTED WITHIN THE ORDERS WRITTEN DETAILS AND MOCK UP PRIOR TO THE CUSTOMER APPROVING. IF this detail is NOT documented and the customer approves of the orders details and mock up, WE ARE NOT LIABLE for rectifications regarding the placement concern.&#xA0;AND we will use our standard print/ stitch size in accordance to the logo&apos;s placement or order typeCertain placements&#xA0;may result in additional charges if the request demands alternative processes<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">&#xA0;PRO TIP: if you know you want your logo to be placed on the forearm, or Specfic place behind the neck - provide us with the exact measurements (For example: please place the logo 3 inches below the back collar of the shirt, logo size to be 4 inches wide) &amp; ALWAYS make sure this specific detail is included in your orders notes!! People forget, but Order forms &amp; approvals, Never lie.&#xA0;WE ARE NOT LIABLE FOR ANY CONCERNS&#xA0;REGARDING&#xA0;THE DETAILS ABOVE IF THE LISTED ACTIONS WERE NOT COMPLETED BY THE CUSTOMER.

Logo placements (what we follow)

Source to reference for reassurance that your logo is best suitable for embroidery

<p id="isPasted" style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; text-align: center;">FOR ANY ORDERS THAT ENTAIL OF EMBROIDERY STITCHING;&#xA0;&quot;IF THE STITCH, HAS A GLITCH, HERE&apos;S THE SITCH... &quot; <p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">FOR EMBROIDERY, WE HIGHLY ADVISE CUSTOMERS TO REVIEW THEIR LOGO PRIOR TO SUBMITTING. EMBROIDERY STITCHING LOOKS BEST WITH SIMPLIFIED, BOLD DESIGNS, WITH SOLID COLORS.&#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">EMBROIDERY IS NOT BEST WITH LOGO WHICH INCLUDE &#xA0;SKINNY OR SMALL TEXT, SKINNY OR SMALL DETAILS, COLOR MIXTURES, OVERLAPPING, OR SHADOWS.&#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">WE ARE NOT AT FAULT OR LIABLE FOR THE STITCH OUTCOME IF THE LOGO SUBMITTED CONTAINS ONE OF THE FOLLOWING DETAILS LISTED ABOVE.&#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">IF THE LOGO PROVIDED BY CUSTOMER IS/WAS NOT BEST SUITABLE FOR EMBROIDERY. WE FOLLOW STANDARD PROCEEDERS FOR EMBROIDERY ON ORDERS. WE WILL REVISE THE LOGO AS NEEDED IF THE LOGO PROVIDED CONTAINS DETAILS THAT ARE NOT OF APPROPRIATE FITTING FOR ITS EMBROIDERY COMPLETION. WE ARE NOT AT FAULT OR LIABLE FOR THE STITCH OUTCOME, INCLUDING CIRCUMSTANCES WHERE NECESSARY CHANGES WERE HAD TO BE MADE DUE TO THE LIMITATIONS/CONSTRICTIONS OF EMBROIDERY WITH THE &#xA0;LOGO SUBMITTED.&#xA0;<p id="isPasted" style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; text-align: center;">We are NOT liable for any issues concerning the following listed above &#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">&#xA0;ALL orders are completed using the our standard procedures UNLESS special requests have been provided by the customer, approved by production management AND listed on their approved order form details &#xA0;and mock ups.&#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">

Best Assurances For Stitch Quality Outcomes

<p id="isPasted" style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; text-align: center;">- STITCH SIZE -<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; text-align: center;">&quot;HOW CAN IT BE PERFECT IF YOU DON&apos;T INTERPRET..?&quot;&#xA0;All stitch sizes are completed using standard&#xA0;measurements in accordance to the location placed on the garments&#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">-Can Range from 2&quot; - 4&quot; for left or right chest + left or right hip- based on logos specifics and the stitch count limits for the order.<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">&#xA0;-Can range from 6&quot;- 10&quot; for center chest- based on logos specifics&#xA0;-The customer MUST provide exact measurements for stitch sizes if a specific size is desired, depending on the request this may result in additional charges. IF Exact measurements are NOT provided AND DOCUMENTED within the orders written details/ mock up prior to the customers approval, we will use our standard print/ stitch size in accordance to the logo&apos;s placement or order type and are not liable for regarding any stitch size concerns.&#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">&#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; text-align: center;">ALL orders are completed using the our standard procedures UNLESS special requests have been provided by the customer, approved by production management AND listed on their approved order form details &#xA0;and mock ups.&#xA0;

Stitch size guide (what's normally followed)

Stitch count max to be aware of for standard embroidery orders

<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; text-align: center;">10K STITCH COUNT MAX&#xA0;&#xA0; <h2 id="isPasted">For all traditional embroidery offers&#xA0;</h2><h4 id="aka-any-offers-listed-under-embroidery-packages--the-under-personalized-samples-section-on-the-website">*aka any offers listed under &quot;embroidery packages&quot; &amp; the under &quot;personalized samples&quot; section on the website</h4> <p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">THESE PACKAGES ARE PRICED BASED OFF AN 8-10K STITCH COUNT MAX.(AS STATED IN EACH OF THEIR DESCRIPTIONS)&#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">ANY &amp; EVERY existing Embroidery company, prices their services based on stitch counts. If your logo takes over 30 mins for a the machine to finish it, then yes... it will cost more than a logo that takes 5 minutes. &#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">IF THE ORDER CONSISTS OF A LARGER STITCH COUNT, THE CUSTOMER WILL BE SUBJECT TO THE ADDITIONAL CHARGES.This note is listed on literally EVERY SINGLE package description of our standard embroidery orders. Please read these&#xA0;descriptions&#xA0;... so that you&apos;re not &quot;Surprised&quot; .&#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">&#xA0;IF THE CUSTOMER REQUESTS A REFUND DUE TO THE ADDITIONAL STITCH COUNT FEE, THE CUSTOMER WILL RETAIN A $35.00 PROCESSING FEE FOR THE DIGITIZING ALREADY COMPLETED ON THE ORDER AND WILL BE ISSUED A CREDIT TOWARDS THE REMAINING BALANCE PAID TOWARDS THE ORDER.&#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; text-align: center;">We are NOT liable for any issues concerning the following listed above, AND do not issue refunds towards concerns regarding stitch count fees. &#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; text-align: center;">ALL orders are completed using the our standard procedures UNLESS special requests have been provided by the customer, approved by production management AND listed on their approved order form details &#xA0;and mock ups.&#xA0;

10k Stitch Count max, What does this mean?

For specific thread color matches on unique thread colors outside of the regular primary colors.

<p id="isPasted" style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; text-align: center;">THREAD COLORS;&quot;SNAPPLE FACT! &#xA0;THERE ARE OVER 19 DIFFERENT VERSIONS OF BLUE.&#xA0;I PROMISE IT HIGHLY UNLIKELY SOMEONE HAS EVERY...SINGLE...ONE..&quot;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; text-align: left;"> THREAD COLORS USED FOR EACH LOGO WILL BE COMPLETED USING THE CLOSEST POSSIBLE COLOR MATCH. (Using our primary thread colors readily stocked) IF THE LOGO PROVIDED CONTAINS UNIQUE OR ABSTRACT COLORS, &amp; THE CUSTOMER SPECIFIES THEY WOULD LIKE AN EXACT COLOR MATCH, THE ORDER WILL REQUIRE A HIGHER PIECE MINIMUM RANGING FROM 75-100 PIECES. IN WHICH CASE WE ADVISE YOU SUBMIT A QUOTE REQUEST FOR PRICING &amp; POSSIBILITIES and HEX COLOR CODES ARE DOCUMENTED WITHIN THE ORDERS WRITTEN DETAILS PRIOR TO APPROVING.&#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; text-align: center;">We are not liable for any concerns regarding thread colors if it consists within the following.&#xA0;

Want Specfic Thread colors?

Disclaimer regarding product sizing on packages listed / orders placed.

<p id="isPasted" style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; text-align: center;">- SIZING DISCLAIMER-FOR ANY/ALL CUSTOM MANUFACTURED ORDERS,&#xA0;We follow a standard USA Unisex size chart unless specific requests are made or the package is listed for a size chart other than USA unisex&#xA0;(For example: female specific, youth&#xA0;specific, or toddler&#xA0;specific)&#xA0;You can typically find the size&#xA0;measurements&#xA0;followed for these orders within the package photos. if for any reason these photos are not listed, you can email us for the forwarding of these&#xA0;measurements.&#xA0;ANY&#xA0;specific size adjustments / requests WILL require an accurate size chart measurement provided by the customer - and will need to be approved by management. Special size adjustments may result in longer turnaround times and/or larger order minimums. (As these requests require new patterns to be made)&#xA0;FOR ANY STANDARD ORDERS, All packages listed on our website are offered using the specified brand in UNISEX sizing. If an alternative size is requested when the order is placed, and for any reason this request is not in stock, we are not liable to issue refunds. As the package is listed using its specified size. We will either proceed with the order using the standard sizing listed for the package or provide the option for a credit.&#xA0;ANY sizes below Small OR above XL - are at a higher risk of out of stock possibilities. WE highly recommend sticking with averages sizes within the range of SMALL- XL OR contacting us prior to placing the order to confirm these sizes are in stock for the product in mind, to avoid possibilities of substitutions. We are not liable for any concerns regarding any of the above, if the recommended steps were not followed by the customer. We are also not liable for the possible delay of the of the order (exceeding over the specified time frame) if the order required a new pattern to be created. &#xA0;

Product Sizings

Disclaimer regarding fabrics, patterns, or special requests with orders in que.

- SPECIFICS REGARDING FABRICS / FABRIC COLORS/ &#xA0;PRODUCT STYLE/ SPECIFIC PATTERNS ON GARMENTS -&#xA0;All packages include the fabric and garments specifications listed WITHIN&#xA0;the package description and or color offers shown.&#xA0;FOR CUT &amp; SEW PROJECTS:ANY special fabric requests/ pattern cuts/ Additional or specific detail NOT WITHIN the offer OR&#xA0;options listed, MUST be approved by management and Cleary documented within the orders written details AND/OR mock up. These additional/ specific requests may result in additional charges and/or higher order minimums based on the fabric request or any other request, as unique patterns or colors would determine whether additional processes or actions need to be taken by our teams and departments.&#xA0;WE ARE NOT LIABLE IF THE REQUEST MADE IS NOT APPROVED BY MANAGMENT AND DOCUMENTED WITHIN THE CUSTOMERS WRITTEN DETAILS, ON ORDER FORM. AND/OR INCLUDED WITHIN THE MOCK UP. We are not liable if the request from the customer IS NOT COMPLETED DUE TO IT NOT BEING SPECIFIED on the ORDER form. &#xA0;THIS IS STILL THE CASE EVEN if the customer specifies this request was communicated with an agent over the phone, in a previous email, etc.&#xA0;We cannot control every conversation had, which is why we have 2 separate approvals sent to the customer to minimize confusion and emphasizes transparency. If the detail IS NOT on the form/ mock up, It will not be on the order. Production staff ONLY look at your details / mock up.&#xA0;<p id="isPasted" style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; text-align: center;">- GARMENT/ FABRIC COLORS-&#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">Unique and more specific fabric color requests will need to have a HEM color code provided by customer and may require a larger order quantity IF the fabric color is approved by management - If this is NOT provided we will complete the garments using the closest match to the color specified. We highly&#xA0;recommend sticking to PRIMARY colors for most accurate outcomes.&#xA0; IF THIS REQUEST IS MADE IT MUST be approved by management and Cleary documented within the orders written details AND/OR mock up.&#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;"> <p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">**FOR TRADITIONAL PROJECTS:<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">As stated in most of the (i) info/ help icons on our website, we always recommend sticking to PRIMARY color options for best assurance as far as stock availability.&#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">Please advise, the product options listed within each of these packages are provided through the KNOWN brand and/or distributor supplying. This is why we state a clear disclaimer in MOCK up proofs, identifying that shades, or tones may appear different in supplier photo versus physical product. We do not have control over slight changes in pigments or tones. We recommend sticking to PRIMARY colors for best overall expectation matching, as unique colors will have a higher tendency to show slight differences.&#xA0;To be SURE of exact Pantones we recommend requesting a Blank sample of item for best assurance.&#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;"> <p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; text-align: center;">WE ARE NOT LIABLE FOR ANY CONCERNS REGARDING THE FOLLOWING LISTED ABOVE IF THE ACTIONS PROVIDED ARE NOT COMPLETED BY THE CUSTOMER&#xA0;

Things to know regarding Fabric colors, pattern styles etc.

Disclaimer regarding additional details/ upgrades

UPGRADES/ ADDITIONSIf the customer places an order and is requesting additions/ changes/ details which ARE NOT OFFERED within the actual package purchase, they are liable to the possible actions.&#xA0;1. IF the request made by the customer is something that is possible for the order placed AND approved by management, they will be changed the upgrade cost necessary for the addition/ change&#xA0;OR&#xA0;2. IF the request made by the customer IS NOT something that is possible for the order placed, they will be required to either continue with the order as advertised in the package description/ customization options available during&#xA0;checkout OR be issued a credit towards the cost of the order.UPGRADES WHICH ARE OFFERED ON THE SITE/ BUT BILLED&#xA0;SEPARATELYFOR ORDERS WITH ADDITIONAL UPGRADE OPTIONS THAT ARE NOT CHARGED DURING THE INITAL ORDER CHECK OUT, AND SPECIFIED TO INVOICED&#xA0;SEPARATELY&#xA0;ARE EXPECTED TO BE PAID PRIOR TO THE FURTHER PROCESSING AND/OR PRODUCTION OF THE ORDER.&#xA0;&#xA0;IF THE UPGRADE SELECTED IS NOT PAID AND MULTIPLE ATTEMPTS HAVE BEEN MADE IN REAGRDS TO RECVEING PAYMENT, THE ORDER WILL BE PLACED ON HOLD UNTIL PAYMENT IS MADE OR THE CUSTOMER SPECIFIES THEY WISH TO PROCEED WITHOUT THE UPGRADE INCLUDED. WE are not liable for assumptions made by&#xA0;customers&#xA0;regarding&#xA0;additions/ options not listed under the package purchased. To avoid&#xA0;disappointments OR possible additional charges, we recommend submitting a quote request listing your added details for a specific quote/ possibilities available for the order in question.&#xA0;NO refunds are rendered to customers who fail to review the detailed&#xA0;descriptions&#xA0;of the&#xA0;packages&#xA0;listed. ONLY CREDITS are provided as form of&#xA0;reimbursements.

Upgrades and how they work

<p id="isPasted" style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; text-align: center;">- MOCK UPS-&#xA0;All PACKAGE ORDERS placed, receive a mock up for the customer to approve of. This excludes sample orders, as these orders are completed exactly as stated in the offer&apos;s description.&#xA0;Mock ups are typically delivered within 1-4 business days after the order has been placed.&#xA0;This time frame excludes weekends and holidays. Depending on complexity and/or changes or revisions needed - this timeline may exceed.&#xA0;&#xA0;Mock ups provided to the customer include the overall details of the project. Actual garments received will be completed in accordance to their details.MOCK UP DISCLAIMERS:Graphic Sizes may appear larger or smaller in mock proofs provided, as this is a digital image that does not portray exact measurements seen such on physical products. Actual measurements used during production are listed above the mock up image for best reference.Colors &amp; Pantones may slightly differ from ones shown in graphics provided. We recommend sticking with primary thread and print colors, as we will use closest matching colors available at our facilities for actual production/completion. For exact Pantone matching, please request a personal quoteFOR MOCK REVISIONSMock proofs are only allowed 1 free revision per project. (that are outside of the original details submitted during order placement, including any additions to the order)&#xA0;IF the revisions requested EXCEED the standard 1 FREE revision, the customer is liable and expected to pay a fee towards requested changes. Exact pricing is determined based on the request.&#xA0;If it has passed 5 business days from the order placed, and you HAVE NOT received any emails from our representatives OR your mock up for approval email - Feel free to reach out to our support team for an update using the email below. Be sure to include the full name associated to the order, and the order number.&#xA0;Email: <a style="-webkit-user-select: auto;"></a><a data-fr-linked="true" href="mailto:&lt;a data-fr-linked=">Service@brandURname.com</a><p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; text-align: center;"> We are not responsible or liable for issues involving misinterpretations or assumptions on any of the following stated above and do not provide refunds due to not wishing to pay the additional&#xA0;charges&#xA0;necessary based on the requests made that do not&#xA0;coincide with the original offer purchased. Under&#xA0;the&#xA0;circumstance that you do&#xA0;not wish to proceed with an order due to an outstanding&#xA0;balance owed towards a change, upgrade, or additional request made&#xA0;after graphic work of any kind has been rendered, the customer will be charged a&#xA0;processing&#xA0;towards services already rendered &amp; will be issued a store credit towards the remaining cost paid towards the order.&#xA0;

What's A Mock up? (Mock up questions)

LEAD TIMES/ TURNAROUND TIMES FOR CUSTOM MANUFACTURED ORDERS&#xA0;(HIGHEND FASHION PACKAGES)&#xA0;&#xA0;<p id="isPasted" style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">Custom Manufactured Orders (Cut and sew):&#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">LEAD TIMES BEGIN AFTER PRE-PRODUCTION APPROVALS ARE MADE BY THE CUSTOMER-&#xA0;INCLUDING ORDER DETAILS CONFIRMATION AND MOCK UP APPROVAL.&#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">TYPICAL LEAD TIMES ARE 6-10 WEEKS. LEAD TIMES WILL VARY BASED ON THE ORDERS COMPLEXITY- INCLUDING; Additional logo placements, combinations of embellishment styles, certain fabric color patterns, certain fabric specifications, NEW pattern creations, SPECIFIC size chart measurements, and any other specific request made by the customer that may extend production processes and effect average production times that differ from the standard package.&#xA0;&#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">Custom manufactured orders with early cancellation that have already been processed and placed on the production calendar will require a $250 processing fee as these orders are custom made specifically for clients&#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">Tips: Cut and sewn from scratch orders should be purchased based on the season that is UPCOMING rather than the season in EFFECT for the best results. Keep in mind, cut and sewn from scratch orders are a lot more extensive.<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">Meaning it would be in your best interest that manufactures take their time with your order to ensure there are NO errors once received. If by chance there is any discrepancies, there is still have time for this issue to be resolved before the items are dropped. This is your business, keep this in mind when planning your products and release times.&#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">Click the Link below to learn more of Step by Step process taken once an order is placed!&#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;"><a href="https://brandurname.com/pages/brand-processing" rel="noopener noreferrer" target="_blank">LINK- How it Works!&#xA0;</a><p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;"> <p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">&#xA0;WE ARE NOT LIABLE FOR THE POSSIBLE DELAY ON ORDERS THAT INCLUDE ADDITIONAL REQUESTS. NOR DO WE ISSUE REIMBURSEMENTS TOWARDS THE DELAYS THESE ORDERS MAY HAVE IF THEY CONTAIN ONE OF THE FOLLOWING ADDITIONS/ SPECIFICATIONS PROVIDED- ALTHOUGH WE WILL DO OUR BEST IN GETTING ALL ORDERS COMPLETED WITHIN THIS TIME FRAME. WE ARE ALSO NOT LIABLE NOR DO WE ISSUE REIMBURSEMENTS TOWARDS THE DELAYS OF THESE ORDERS IF THE ISSUE IS REGARDING DELIVERY CARRIER DELAYS.&#xA0;UPS / DELIVER CARRIER DELAYS&#xA0; WE HAVE NO CONTROL OVER DELAYS WITH&#xA0;DELIVERY&#xA0;CARRIERS AS THEY ARE&#xA0;SEPARATE&#xA0;ENTITY WITH THEIR OWN&#xA0;POLICIES&#xA0;AND CONCERNS. IF THERE IS A DELAY WITH YOUR ORDER DUE TO DELIVERY CARRIERS, WE WILL DO OUR BEST TO LET YOU KNOW THIS IS THE CASE, IN ACCORDANCE TO THE TIME WHICH WE ARE NOTIFIED. &#xA0;

Custom Order Lead Times (CUT & SEW / MADE from scratch)

&#xA0;Lead times/ Delivery times on standard orders (NOT custom manufactured orders)<p id="isPasted" style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">Standard Orders:&#xA0; Our turnaround time for standard orders are 10-14 business days based on our current workflow in rare cases 16 business days.&#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">(CUT AND SEW ORDERS ARE NOT CONSIDERED STANDARD ORDERS AND THEREFORE THESE ORDERS HAVE THEIR OWN SPECIFIC TURN AROUND TIMES, &#xA0;AS SEEN BELOW)<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">The turnaround time for standard orders placed begins the day we receive approval on BrandURname supplied artwork proofs and final garment quantities. Shipping is not included in our standard turnaround time; all standard shipments go out UPS Ground or USPS postal, please plan accordingly or make other arrangements.<p id="isPasted" style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;">Click the Link below to learn more of Step by Step process taken once an order is placed!&#xA0;<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;"><a href="https://brandurname.com/pages/brand-processing" rel="noopener noreferrer" target="_blank">LINK- How it Works!&#xA0;</a><p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;"> WE ARE NOT LIABLE FOR THE POSSIBLE DELAY ON ORDERS THAT INCLUDE ADDITIONAL REQUESTS. (Such as; &#xA0;additional print locations, added inside tags, fold and bag, embellishment combinations, or any other added detail that was not listed as an original offer within the package)&#xA0;NOR DO WE ISSUE REIMBURSEMENTS TOWARDS THE DELAYS THESE ORDERS MAY HAVE IF THEY CONTAIN ONE OF THE FOLLOWING ADDITIONS/ SPECIFICATIONS PROVIDED- ALTHOUGH WE WILL DO OUR BEST IN GETTING ALL ORDERS COMPLETED WITHIN THIS TIME FRAME. WE ARE ALSO NOT LIABLE NOR DO WE ISSUE REIMBURSEMENTS TOWARDS THE DELAYS OF THESE ORDERS IF THE ISSUE IS REGARDING DELIVERY CARRIER DELAYS.<p style="margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 1.4; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px;"> UPS / DELIVER CARRIER DELAYS&#xA0; WE HAVE NO CONTROL OVER DELAYS WITH&#xA0;DELIVERY&#xA0;CARRIERS AS THEY ARE&#xA0;SEPARATE&#xA0;ENTITY WITH THEIR OWN&#xA0;POLICIES&#xA0;AND CONCERNS. IF THERE IS A DELAY WITH YOUR ORDER DUE TO DELIVERY CARRIERS, WE WILL DO OUR BEST TO LET YOU KNOW THIS IS THE CASE, IN ACCORDANCE TO THE TIME WHICH WE ARE NOTIFIED. &#xA0;

TRADITIONAL order lead times (orders that are not made from scratch)

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